Insights

From the CareNav team.

Perspectives on hospital claims, insurance operations and healthcare technology.

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May 2026 · Rushali Patel The Hidden Cost of TPA Queries for Hospital Billing Teams Every TPA query costs more than the time to answer it. Here is what a query backlog really looks like at a 200-bed hospital.

NHCX provider-payer digital claims exchange illustration

April 2026 · Rushali Patel What NHCX Means for Hospital Billing Teams in 2026 NHCX is live and insurers are moving fast. What billing teams need to know — without the technical jargon.

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May 2026 · Rishav Bhattacharya Why Indian Hospitals Are Losing Money They Have Earned. ₹15,100 crore in disallowed claims in FY24. Most were not clinical denials — they were process failures on money already owed.